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Voice of Customer Data

Data provided by  International Trade Administration

The Voice of Customer program shares customer feedback from various surveys, including the trade.gov digitial intercept and Global Markets' fee and non-fee services surveys for actionable insights and improvement efforts.

About this Dataset

Updated: 2026-09-22
Metadata Last Updated: 2026-04-01
Date Created: N/A
Data Provided by:
Dataset Owner: U.S. Department of Commerce

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Table representation of structured data
Title Voice of Customer Data
Description The Voice of Customer program shares customer feedback from various surveys, including the trade.gov digitial intercept and Global Markets' fee and non-fee services surveys for actionable insights and improvement efforts.
Modified 2026-04-01
Publisher Name International Trade Administration
Contact mailto:[email protected]
Keywords Voice of Customer , VOC , customer data , customer feedback , customer research 
{
    "identifier": "https:\/\/api.trade.gov\/data\/id\/ITA-0076",
    "accessLevel": "non-public",
    "contactPoint": {
        "@type": "vcard:Contact",
        "fn": "[email protected]",
        "hasEmail": "mailto:[email protected]"
    },
    "programCode": [
        "006:039"
    ],
    "landingPage": "",
    "title": "Voice of Customer Data",
    "description": "The Voice of Customer program shares customer feedback from various surveys, including the trade.gov digitial intercept and Global Markets' fee and non-fee services surveys for actionable insights and improvement efforts.",
    "language": [
        "us-EN"
    ],
    "distribution": "",
    "bureauCode": [
        "006:25"
    ],
    "modified": "2026-04-01",
    "publisher": {
        "@type": "org:Organization",
        "name": "International Trade Administration",
        "subOrganizationOf": {
            "@type": "org:Organization",
            "name": "U.S. Department of Commerce"
        }
    },
    "theme": "",
    "keyword": [
        "Voice of Customer",
        "VOC",
        "customer data",
        "customer feedback",
        "customer research"
    ]
}